UK MAINLAND ORDERS ONLY 

 IT IS YOUR RESPONSIBILITY TO PROVIDE AN EMAIL ADDRESS AND A PHONE NUMBER FOR TRACKING. SHOULD ANYTHING HAPPEN WITH THE PARCEL AND THE INFORMATION HASNT BEEN PROVIDED WE WILL ACCEPT NO RESPONSIBILITY FOR LOSS.

MINIMUM ORDER FOR COURIER DELIVERY IS £30 (THIS DOES NOT INCLUDE THE P&P FEE)

 IF YOU ARE NOT HAPPY WITH YOUR PRODUCTS WE WILL ISSUE A REFUND OR IF THEY ARE DAMAGED IN TRANSIT YOU WILL BE ASKED FOR PHOTO EVIDENCE AND A REPLACEMENT ORDER WILL BE SENT, PLEASE MAKE A NOTE OF YOUR ORDER NUMBER AND SEND ALONG WITH REQUEST TO: info@sosij.uk

PLEASE ENSURE ALL CONTACT DETAILS ARE CORRECT WHEN ORDERING, THIS INCLUDES NAME , ADDRESS , PHONE NUMBER AND EMAIL ADDRESS.

SHIPPING WILL MOSTLY BE ON WEDNESDAYS

ALL ITEMS WILL BE SENT IN TEMPERATURE CONTROLLED PACKAGING WITH ICE PACKS, UNFORTUNATELY SOMETIMES SOME PRODUCTS MAY START TO DEFROST DURING TRANSIT, AS LONG AS THEY ARE STILL FROZEN UPON RECIEPT THEY ARE FINE TO PUT IN THE FREEZER.

SOMETIMES A PRODUCT MAY BE UNAVAILABLE SO A SUITABLE REPLACEMENT WILL BE SENT IN ITS PLACE.